Main information
The essence of external alerting is the transmission of information on consumer protection infringements to the European Commission in the event of detected breaches of consumer protection legislation with a cross-border element.
If a legal entity ceases to meet the conditions or prerequisites for this activity, it shall immediately inform the Ministry of Industry and Trade, which shall assess this fact and, if justified, withdraw the authorisation.
This applies to you if
You are a legal entity that has been granted authorisation to provide external consumer protection alerts and you no longer meet the conditions for carrying out this activity.
When to use this service
You can address the service at any time.
Vyřízení služby - osobně
What you need if you are using this service
Provide the grounds on which your legal entity ceased to meet the conditions for issuing external alerts, or provide any other circumstances that may affect the authorisation.
Where and how to solve this service
You may submit information in person at the mailroom of Ministry of Industry and Trade or by mail to:
Ministry of Industry and Trade
How much will you pay
None
Vyřízení služby - elektronicky
What you need if you are using this service
Provide the grounds on which your legal entity ceased to meet the conditions for issuing external alerts, or provide any other circumstances that might affect the authorisation.
Where and how to solve this service
You can submit information to the Ministry of Industry and Trade via:
- data box (ID: bxtaaw4) or
- by e-mail with a recognised electronic signature to: posta@mpo.gov.cz.
How much will you pay
None
Additional information
What is the benefit of this service
The benefit of the service is to protect the consumer public from legal entities that have ceased to meet the conditions and qualifications for the activity of external consumer protection alerts set out in the Consumer Protection Act.
Appeal options
An appeal may be lodged against the decision of the Ministry of Industry and Trade to withdraw the authorisation to provide external alerts pursuant to Section 152 of the Administrative Procedure Code.
Legislation
Sanctions
None
Frequently asked questions
None