Entitlement documents to receive healthcare

Main information

In order to receive health services in another Member State, one of the three basic entitlement documents is used, depending on the purpose of the stay and the type of care:

  • The European Health Insurance Card (EHIC), or a certificate that temporarily replaces it, is used to receive the necessary healthcare during a temporary stay, such as during holidays, studies or business trips.
  • Document S1 is intended for persons who are insured in one State but live in another. Once registered, they are entitled to healthcare in the State of residence under the conditions applicable to local insured persons.
  • Document S2 represents the prior authorisation of a health insurance company to receive specific planned health care in another state. It is necessary to obtain it before traveling for this care.
  • All these documents are issued by your health insurance company
  • The specific document depends on whether you are staying abroad only temporarily, whether you live there or whether you are travelling there for planned healthcare.

The following health insurance companies currently operate in the Czech Republic:

This applies to you if

  • you need the necessary healthcare during a temporary stay in another Member State – you will use an EHIC or a certificate that temporarily replaces it
  • you want to receive pre-approved planned healthcare in another Member State – you need an S2 document
  • you live in another Member State but are insured in the Czech Republic – you need document S1.
Each entitlement document serves a different situation and different conditions apply. Before travelling, moving or receiving planned care, check with your health insurance company which document you need, when to apply for it and whether you need to register it abroad in advance.

When to use this service

Before travelling abroad

Vyřízení služby - elektronicky

What you need if you are using this service

identification data, request without a prescribed form 

Where and how to solve this service

Send the entitlement document for the use of health services in the territory of another Member State d by the data box to the relevant health insurance company or via the portals of individual health insurance companies on the signpost of the Ministry of Health:

How much will you pay

None

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What you need if you are using this service

Your identification card and health insurance card.

Where and how to solve this service

At the branches of the relevant health insurance company. Required documents may differ between health insurance companies. Employees of insurance companies will familiarize you with the procedure for filling in the relevant documents.

The following health insurance companies currently operate in the Czech Republic:

How much will you pay

None

Additional information

What is the benefit of this service

The entitlement document will allow you to prove your entitlement to healthcare covered by the public system of another Member State. Care will be provided to you under the same conditions as local policyholders, so as a rule, you do not have to pay its full price. However, you can pay local deductibles or other fees.

Appeal options

You may appeal to the issuing authority.