Provision of information by Points of Single Contact

Main information

A Point of Single Contact provides free information needed for a client to start doing business anywhere in the European Union or the Czech Republic.

Specifically, a Point of Single Contact provides:

• information on requirements applying to service providers, especially including the essentials of an application for authorisation to provide services or arranging formalities related to their execution;
• contact information for administrative authorities competent to process applications for authorisation to provide services in the EU or the Czech Republic;
• general information on requirements applicable to the activity of the provision of services and their execution in other Member States of the EU;
• information on appeals against decisions of administrative authorities and on options for resolving disputes;
• information on consumer protection;
• contact information for organisations providing practical assistance to providers, for example the European Consumer Centres Network.

A Point of Single Contact also provides information on the regulation of professions, especially the following:

• a list of regulated professions and conditions for their performance, including information on the process of recognition of professional qualifications, fees, required documents and linguistic abilities;
• information on the obligation to notify the relevant administrative authority of the intent to provide the given service in the Czech Republic;
• a list of professions for which a European professional card exists and how to obtain it;
• a list of professions for which the relevant authority has the right to verify the service provider's professional qualifications prior to the first time the service is provided;
• a list of regulated education and training with special structure;
• contact information for relevant administrative authorities and help centres.

This applies to you if

You are an entrepreneur or citizen who intends to start doing business in the provision of services in another EU Member State or in the Czech Republic.

When to use this service

You can start using the service at any time.

Service settlement

What you need if you are using this service

No other requirements need to be met to use the service in person or via post.

Where and how to solve this service

Visit one of the 15 Points of Single Contact located at municipal trade licensing offices in regional cities.

Additional information

What is the benefit of this service

The ability to obtain the information needed to start a business in the area of services in the EU or the Czech Republic, free of charge and in one place.

Appeal options

Provision of information cannot be appealed.